WHAT CAN WE DO FOR YOU?
Here at betweentwohearts.com our priority is taking customer service to that next level of greatness. Many successful companies are blind to their own weakness when it comes to customer satisfaction, relying on automated messages and confusing web applications. We at betweentwohearts.com believe that customer care should come from a human.
THINGS TO CONSIDER
- Satisfaction you can rely on
- Better than the best
- Customer satisfaction that is a cut above
- Reliability is the name of the game
- Next level support
Problem solving is our business
Can I Delete Pictures or Videos?
Of course! Simply click on “Edit my Profile” on the main menu and delete photos and videos as you see fit. Typically, the more content on a profile, the more views is receives, so don’t delete too much! As always, If you need any help call us at +1-833-993-2057 or email us at [email protected].
How do I upload a photo?
Click over to to the “Edit my Profile” page from the main menu. This will bring you to a page where you can upload a photo, as well as edit other sections of your public profile. For additional help, call us at +1-833-993-2057, email us at [email protected] and we will help.
Can I Change My Screen Name?
Unfortunately once you make a username you cannot change it. However you can change your screen name, which others see, in the “Edit my profile” page, accessible from the main menu. If you’re having trouble please call us at +1-833-993-2057 or email us at [email protected] and we will happily walk you thorough the process.
My Location is Not In Your List, What Do I Do?
Our list only includes major cities currently, so you can either move, or choose the city that is the closest distance to your current area. The latter is probably advisable. Our list is constantly growing, so check back for more location listings.
Detailed Services
Your Satisfaction is Priority
At betweentwohearts.com bringing you the best customer care in the world is our passion, and if something isn’t right, we won’t stop until we make it right. Contact our team with a question, and get an answer. No question too complicated, No question too simple. Your satisfaction is our priority.
Speak to a person
Have you ever called customer service only to be met with a recorded voice giving you touch-tone instructions. We all have, and it’s aggravating. That’s why betweentwohearts.com takes it’s customer care to the next level, offering full 24/7 support coverage, where you will interact with one of our specially trained customer care specialists.
We’re always ready for you
At betweentwohearts.com, our mantra is “Your time is as important”, which is why we’ve developed a system of strident efficiency for our customer care. Our crack team of customer satisfaction specialists are on the case as soon as you make contact, and aren’t finished until you’re satisfied and on your way.
Better than the best
At betweentwohearts.com, we truly believe that we have assembled the best customer care team in the business, and we’re ready to prove it to the world. The best part? They work for YOU. It’s like having a personal assistant at your back. Not only an assistant, but an expert on call for you.
Only the best and brightest
Our world class team of specially trained professionals are world class problems solvers, whose passion is finding solutions and delighting customers. Our team is hand picked, always continuing their training with seminars, tutorials and workshops from all over the world, to make sure they can provide you with world class solutions to any issue.
The Next Level
At betweentwohearts.com we’re a cut above, and never use automated messaging, when real, meaningful one on one interactions can made with our customers. FAQs are helpful, but they don’t replace real human interaction. Available 24/7. That’s the Next Level.